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Our Ticket Policies
Tickets
should be
picked up no later than 30 minutes before curtain time; however we
urge you to pick up your tickets as soon as possible after
ordering.
Group rates are
available to groups of ten or more people.
If seats are
available, students (with student ID) may purchase rush seats
after 5pm on the day of the performance.
If you need to
exchange your ticket, we must receive your old ticket at least 48
hours before the performance time shown on the ticket; no exchange
will be made until we receive your tickets. There is a
mailbox by the front door of the playhouse so you may drop them
off at any time. There will be a $1.00 administration fee for each
ticket exchanged. Please note that we can only make an exchange
if there are seats available for the performance that you
request.
You may have
noticed that many performances play to packed houses. If you
are a season ticket holder but are unable to attend a particular
play, please don't waste your tickets: do give them to a friend or
neighbour, as we are unable to issue refunds.
Gift Certificates
(which may be purchased at the Box Office) may be exchanged for
actual tickets as described in each certificate, provided
seats are available for the chosen performance. |
